This Privacy Policy outlines how Service Provider (“we”, “us”, “our”) collects, uses, and protects your information when you use Farmer Dave, the AI-driven assistant provided through WhatsApp. We are committed to ensuring the privacy and security of your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

Personal Data: We collect personal data that you voluntarily provide to us, such as your name, email address, phone number, and the content of your messages when you interact with Farmer Dave through WhatsApp.

Usage Data: We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as messages you exchange with Farmer Dave, time of interaction.

2. How We Use Your Information

To provide and maintain Farmer Dave service on behalf of BADMC

To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested via messages on WhatsApp

To improve our Service

To communicate with you, including responding to your inquiries, comments, and requests via messages.

To provide you with news, special offers, and general information about products, services, and events which are offered, via messages.

Below are the different scenarios under which we may share your information with third parties:

Third-party service providers, sub processors, and consultants:

AGRIVI Ltd, as a service provider of Farmer Dave, engages certain third-party service providers, sub processors, and consultants to carry out certain data processing functions to provide the Services. These third parties are limited to only accessing or using your information to provide services to us and must provide reasonable assurances they will appropriately safeguard your information. An up-to-date list of our sub-processors is below.

Sub-processor Purpose

Mindsmiths d.o.o. AI Platform

Microsoft Cloud Infrastructure

Infobip d.o.o. Communications integrator

WhatsApp Communications platform

3. Sharing Your Personal Data

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

4. Data Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. Your Data Protection Rights Under GDPR

Under GDPR, you have various rights, including:

Right to Access: You have the right to access your personal data as regulated by terms of service and privacy policy of WhatsApp, as your selected communication channel provider.

Right to Rectification: You have the right to have your information corrected if that information is inaccurate or incomplete as regulated by terms of service and privacy policy of WhatsApp, as your selected communication channel provider.

Right to Erasure: You have the right to request the erasure of your personal data from Farmer Dave by sending a request to [email protected], under certain conditions. Please note that while we will facilitate your request to the extent feasible within our control, the ultimate ability to erase your personal data may be subject to the capabilities and procedures provided by WhatsApp, as your selected communication channel provider.

Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes.